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COVID UPDATE

We are and have been committed to ensuring a clean environment for operations as well as increased efforts for safety. 

Due to the global pandemic we are currently not accepting returns for or orders of non-food products as well, meaning we unfortunately cannot accept any returns at this time to limit contact. 

 

RETURN POLICY

We do not and never will provide a return policy on our coffee products, to ensure food safety, and coffee quality. Our returns policy only supports non-food items. However we want to make sure we can remedy any situation to the best of our ability which is why we offer a full money back guarantee.

 

We Offer A 30 Day Full Money Back Guarantee With Every Purchase.

Asante Harvest is committed to creating a strong brand that promotes the producers and serving a growing community. We want to ensure that every interaction with our product strengthens our relationship, so to protect that we always offer a 30 DAY FULL MONEY BACK GUARANTEE.

 

FAST DELIVERY

New roasts shipped weekly Orders delivered in 3-5 business days.

 

ONLINE SUPPORT

Contact us through email at support@asanteharvest.com or Facebook & Instagram DMs 24/7 for any of your needs.

Shipping

Do you ship internationally?

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How long until my order arrives?

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It depends on where you are. We ship orders within 1-2 business days of purchase. All orders are delivered through USPS and receive a tracking number after their order has shipped. Expect delivery 2-3 days after.

How can I get free shipping?

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We have great options for shipping that can be discounted and even become free based on your purchase. Buy just 2 bags and have your order shipped for $4.99, buy 3 bags and your order ships free!

Can I change my order?

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Yes you may modify your order by contacting us at any time. We make sure your order is exactly the way you want and will do our best to minimize delays to the delivery time.

General

How can I contact you?

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Feel free to contact us by email or in DM via our social media accounts.

Social Media: @AsanteHarvest

Email: support@asanteharvest.com

What is Asante?

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Asante (ah - san - tea) means "Thank You" in Swahili, the native language of Kenya.

Where is Asante Harvest coffee grown?

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Asante Harvest Coffee is grown in Kenya, on the slopes of Mt. Kenya the second largest mountain in Africa! This region is well known for producing high-quality coffee because of its climate and elevation.

Do you have K-Cups?

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We do not currently have a single serve version of our coffee yet. However, K-Cup lovers can still enjoy our delicious coffee with a Keurig reusable K-Cup. You can get one on Amazon Here.

How long will Kenyan coffee last?

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Coffee naturally has a long expiration date, however coffee is its freshest when brewed closer to its roast date. To ensure the best quality our coffee is roasted locally and regularly. For the best results consume Asante Harvest Coffee, within a month of purchase.

Can I sign up for your newsletter?

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Yes! Just enter your email in the sign up form at the bottom of this page, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and much more.

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